Privacy

This policy explains what information we collect, why we collect it, how we use it, and how you can manage your personal data. Please read this Privacy Policy carefully. By using our website, you accept the terms outlined here. If you do not agree with this policy, please refrain from using our website.

If you have any questions regarding our data collection, storage, or use of your personal information, or if you need to raise a complaint, please contact our Data Protection Officer:

Data Protection Officer
Integrity Network Consultants Ltd,
Frobisher House,
Nelson Gate,
Southbrook Road,
Southampton,
SO15 1GX
matt.stone@incutilities.com

How We Collect Information About You

We collect your information when you interact with us through this website, such as by using our enquiry form or submitting details of your project requirements.

What Identifiable Information We Collect and Why

When Using Our Enquiry Form

1. Name
2. Phone number
3. Email address

We need this information to respond to your enquiry and will use it solely for this purpose.

When Submitting a Request

1. Name
2. Phone number
3. Email address
4. House name or number
5. Postcode
6. IP address

This information, along with non-identifiable information (job specifics), is used to contact you and discuss your full requirements. We request a telephone number and email address so that our expert team can contact you to provide and discuss your requirements. Your IP address is stored to prevent duplicate submissions.

Information Provided on Another Person

If you provide contact information for another person, you confirm that you have their consent to share their information with us and have made them aware of this privacy policy.

Passing on Information About You

By providing us with information about your requirements, you consent to us contacting you solely for the purpose of discussing your project. You also consent to us sharing your email address with third parties (notably Google) using secure encrypted means for ad measurement services. All data transfers are carried out using end-to-end SSL encryption to protect your privacy.

Storing Your Information

Your information is securely stored with Host Media Ltd (the data processor) in England. Access to this data is restricted to prevent unauthorized access.

Retaining Your Personal Information

Identifiable data will be stored in our secure database for five years, after which it will be destroyed.

Overseas Transfer of Data

From time to time, it may be necessary to process your personal data in countries outside the European Economic Area where data protection safeguards are not as high as in the UK. When this is necessary, we ensure your data is kept securely and processed in accordance with the Data Protection Act. Our partners are also required to ensure your data is kept secure at all times.

Security

We have implemented various security procedures to protect your data. Firewalls block unauthorized traffic to our servers, which are located in a secure location accessible only by authorized personnel.

Cookies

We may use cookies and/or pixel tags on some pages of our website. A cookie is a small file stored on your computer's hard drive by your web browser. They help us understand which areas of the website interest our visitors, provide a better user experience, and track unique visitors. Our cookies do not track individual user information, and all cookie data is encrypted.

You can disable cookies in your browser settings without affecting the website's functionality. For more information about cookies and how to manage them, visit www.aboutcookies.org.

Your Rights

You have the right to request access to, deletion, or amendment of your identifiable information and to stop us from processing further with the quotation process. However, this may prevent us from providing an accurate quote. To make any of these requests, please contact our Data Protection Officer using the details provided above.

This policy is effective as of September 2024.